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Contact Purplle Customer Service

How to Reach a Person at Purplle

Verified Contact Information

Customer Service:

  • +91 986 799 2678

Customer Service:

customercare@purplle.com
grievanceid@purplle.com
Privacy Inquiries
legalid@purplle.com
Send Message

Purplle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Purplle Phone Number
+91 986 799 2678
Most Popular Purplle Email Address
customercare@purplle.com
Issue Resolution Rate
Low (18% reported full resolution)
Contact Method Distribution
32% phone, 68% email
Common Reasons for Contact
Product/ service, refund, shipping and delivery
Prepare before the call to Purplle
Nothing, order id or tracking number or first and last name
View full overview
PissedConsumer Club

Contact Information

Purplle Website:

Purplle Help Center:

Corporate Office Address:

Purplle
Raheja Plaza, LBS Marg, Ghatkopar West
Mumbai, Maharashtra 400086
India

Other Info (opening hours):

Hours:

Monday - Saturday: 9:00am - 7:00pm

More contact details

Summary of Purplle Customer Service Calls

8.2K TOTAL
CALLS
00:00 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Purplle?

Shipping and Delivery Question:

  • “Delivery delay”
  • “Due to delayed order”
  • “Delivery issue”

Product/ Service Question:

  • “Complaints”
  • “Product order”
  • “Our product is not delivered”

Refund Question:

  • “I didn't got my refund”
  • “Plz refund my money”
  • “Queries regarding refund”

Return/ Replace Question:

  • “Return order”
  • “Return option has an error”
  • “Return the product”

Request for Information Question:

  • “Order related”
  • “Related to order”
  • “Adresss confirm”

Payments and Charges Question:

  • “Amount refund issue”
  • “Payment done but product not ordered”
  • “Payments is over but I can't not receive”

Activation/ Cancellation Question:

  • “Need to cancel my order”
  • “Order cancellation”
  • “I want to cancel my order”

Account Question:

  • “My account is delete”
  • “Mara pincode sa jharsuguda kaisa show ho Raha hai”
  • “Missing elite membership gift which I already had paid”

Staff Question:

  • “Staff behavior”
  • “Dissatisfied with the service”
  • “Your staff”

Website/ Application Question:

  • “The purple app said that order received to my address but I didn't received any order and also I did online payment what can I do”
  • “I have ordered the items in purple app through prepaid on 2/6/2026 but have not received my parcel yet”
  • “This app is send me used and dublicate product and Maine bahut baar return request raise baar baar reject kar rahe koi reason bhi nai de rahe”

Employment Question:

  • “Pls Job Application Request”
  • “For job”
  • “Job”

Cards Question:

  • “For elite card purpose”

Other Question:

  • “72788 4****”
  • “Do not seen my track order in app”
  • “Order not showing on app”

Compare Purplle Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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