Purplle

Order is placed on May 31st and promised order date on June 4. Every day I receive the message that the order will be delivered today, and in the evening I will receive the message as follows:

Apologies 307944****4300 will be delayed due to operational reasons and will be delivered by 11-06-2025.

Track here: mlpl.link/DFHqAfC

Purplle

I am fed up with this type of cheating by Purplle by debiting the money and not delivering the products. I am not getting any call from the delivery person.

I ordered a combo of three lipsticks from Mama Earth from the Purple app. When the parcel was delivered to me, I opened the sealed parcel box and saw that out of the three combo lipsticks from Mama Earth, two of them were lipsticks and one was missing.

I immediately returned and refunded the product on the Purple app, but I did not get any help or feedback from the Purple app.

I did not accept such actions or behavior from the Purple app. Please return the product and refund my money.

I ordered a combo of three lipsticks from Mama Earth from the Purple app. When the parcel was delivered to me, I opened the sealed parcel box and saw that out of the three combo lipsticks from Mama Earth, two of them were lipsticks and one was missing also lipstick box seal was broken I received.

I immediately returned and refunded the product on the Purple app, but I did not get any help/feedback from the Purple app.

I did not accept such actions or behavior from the Purple app. Please return the product and refund my money.

The lipstick I ordered of mamaearth brand is broken and damaged even used. When I raised return with uploading photos it's rejected the return request mentioning images not available.

Highly disappointed. And want my money back as it's damaged product received .

I have ordered some products and paid by Phn pay, and the money got deducted, but the order was not placed. Then I got a text that you will get a return within a week.

Then again I placed an order that was successful. Then I got my order, and after 3 or 4 days, the order I had placed the first time, which got canceled, was also delivered.

The delivery guy told me, 'Ma'am, it's paid, so take it and return it.' Then I did the same. I have returned it as well, but I didn't get any refund till now.

I have already complain but customer service not care.sir hum complain kare h 1 june ko 21 june not recopne.i want to face during the delivery boy payment jada ho gaya hai . yeah mere registration no hai 720991****

Total amount 623 tha but Maine galti se 6623 pay kar hai .870971****

Delivery boy no hai mere paas screenshot bhi hai

I ordered foxtale spf 50++ sunscreen but I got wrong product that is derma soap which I didn't ordered.so please resend foxtale sunscreen.and I paid for foxtale sunscreen

I was my 1st order on purple. I received the product very soon, but I received a totally different product.

The package was also not good. I checked the product name, size, and model; everything is different and is not the same as shown. I don't know where this mistake happened.

I want my money back. Please don't repeat it again.

I ordered some products, but when I received the product, it was totally damaged. And I just want a replacement for my order or a refund. !

I return not all products only one product

I received all products in purple app

But one product is not satisfied so I return one product

Mera order good condition mein nahin aaya tha aur yah log kah Rahe Hain humne vah good condition mein bheja Hai good condition mein kaise hoga uska pump nahin chal raha glitter ka andar ka dhakkan nahin Hai yah good condition hoti hai aur reply kya de rahe hain yah log बर-बर vahi sem message kar rahe hain ki good condition good condition

In purplle company send me leaked damaged or it's here reject the return complaint 4 time not take any action I call two time costumer care to talk my order he /she didn't support for this order I want refund I ordered dermadoc spray prize is 363

mere address per har mahine unnecessary product delivery hote hain. last time main return kar diya tha, lekin is mahine aaj product delivery boy jo ki mere family member ko deliver karke chale gaye hain, mere number per call karke koi confirmation nahin liya.

main hi product nahin chahta, mujhe isko return karna hai aur apna refund chahiye. aur agar aap wapas nahin lete ho, refund nahin karte ho to main purple ke against consumer court mein complaint kar doon.

I placed an order because it was showing a 2-hour delivery option thats the only reason I chose this service. But after delaying it 4 times, now its saying the delivery will be tomorrow.

This is really frustrating because I urgently need the product.On top of that, the customer service is not helpful at all. The AI chat is useless it only keeps giving pre-set questions and answers without solving anything. Theres not even a phone number to call and speak to a real person.

Extremely disappointing experience. I seriously hope the service improves.

My wife purchased one item (order id 8272****) but the cash will failed but my bank balance will be deducted 2 times 264 rupee (june 11 on gpay) will be deducted but your response in after 7 days the money will be refund. But the money not refunder m